At Caribella Skin, we strive to deliver your orders quickly and efficiently.

Order Processing:

Processing Time:
Orders are processed within 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates:

Standard Shipping:
Delivery typically takes 2-5 business days after shipment, depending on your location. Total delivery time from order placement is approximately 4-7 business days.

Shipping Charges:
Shipping costs are calculated at checkout based on package weight and your location.

Shipment Confirmation & Order Tracking:

Upon shipment, you will receive a confirmation email containing your tracking number and carrier information. Please allow 24 hours for the tracking information to become available in the carrier's system.

Shipping Restrictions:

We currently ship to addresses within the United States. We do not ship to PO boxes or APO addresses. A valid physical street address is required for all deliveries.

Delivery Delays:

While we strive for timely delivery, unforeseen circumstances such as weather conditions, carrier delays, or customs processing may occur. If your order is delayed, lost, or arrives damaged, please contact us immediately at 

caribellaskin@gmail.com

 with your order number and tracking information.

Order Cancellations:

Once order processing begins and the package is shipped, cancellation requests cannot be accepted.